The BlackBerry Management Centre from RIM is a free web-based tool for small businesses, professionals and even families, that provides the administrator with control over their users' BIS-enabled BlackBerry Smartphones: both company-owned and user-owned.
Geared to support up to 100 devices, the intuitive interface requires no technical skills to use and due to its centralised, hosted design means that it can be accessed from anywhere, making it easy to troubleshoot employee email setup issues and ensuring that sensitive information doesn't fall into the wrong hands in the event that devices are lost or stolen. In addition, with wireless backup and restore, users can get going quickly with new or replacement smartphones.

Allowing employees to use their own BlackBerry smartphones for business purposes helps keep them connected with the business tools they need, while staying in touch with the personal information they want. Users can receive assistance when they misplace their phone to help them track it down and ensure it is protected until they do so.
If a BlackBerry smartphone managed by the BlackBerry Management Centre is misplaced, an administrator can initiate a loud ring remotely to help the user find it. If a smartphone is lost, a message can be displayed on the smartphone screen providing instructions for its return. Or, if a smartphone is stolen, an administrator can send a command remotely to lock it or wipe information completely.
All of this functionality is available free of charge to businesses with no need for any additional hardware or software, helping to reduce support costs.

You can read more on the BlackBerry web site - http://us.blackberry.com/apps-software/business/managementcenter.jsp

Key Features

• Device management for mail services, including Gmail®, Yahoo!®, Hotmail®, AOL®, POP, IMAP, and Exchange Outlook Web Access
• Can include and integrate existing employee-owned BlackBerry smartphones
• Allows non-technical administrators to manage BlackBerry devices
• Reduces the need for outside technical assistance
• Central management of email for employees
• Can include BlackBerry® Protect™ features that help to ensure that your data is safe and that you can easily find your smartphone if misplaced – lock, wipe, loud ring and send a message
• Provides the ability to send a PIN or email message to all console users

Administration

Once you have signed up for your account on the Management Centre web site, you can log into your account by browsing to https://managementcenter.blackberry.com/Admin/landing.do

Users are added by entering their first and last names as well as their email address

An email is then sent to the address entered:

To activate their account, users must click on the link contained in the email and enter the details of their BlackBerry Smartphone:

A PIN message will then be sent to their Smartphone containing a code which they will be prompted to enter into the web site:

Once the code has been validated the user can also specify whether the device is personally-owned or company-owned, and can specify what settings they wish the service to be able to manage on their device:

The user's account is then added and visible in the administration interface:

Detailed information is available at a glance about the device being used, software versions, operator, and enabled email accounts:

Default email address and signature information can be edited via the interface. If using a supported account, such as GMail, synchronisation of other information besides email such as contacts and calendar can be enabled and disabled:

Email accounts can be removed via the interface.

New email accounts can also be enabled, including POP/IMAP accounts:

and Exchange email accounts:

If a user has enabled BlackBerry Protect on their device, options controlling the service are visible within the administration interface:

Allowing the administrator to trigger a device backup, to remotely lock the device and have a randomly generated password sent to the user via email

A message can be displayed on the device screen:

You can cause the device to emit a loud ring, and the device can be wiped completely:

View the User Guide attached for more information, or visit the BlackBerry web site - http://us.blackberry.com/apps-software/business/managementcenter.jsp

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